Owning Combo Local packages (2, 4, or 8 visits) unlocks the exclusive privilege of enjoying comfortable and premium business lounge spaces at 9 local airports across Vietnam. Instead of wasting time purchasing single passes before each flight, Combo Local empowers you to take control of your journey with an incredibly simple and streamlined process.
So, once you own a Combo Local package, how do you activate and use your benefits at the airport? Let’s explore the detailed steps in the guide below!
4 Steps to activate and use Combo Local
When you first purchase this service package, you might have a few questions: How do I activate it? Do I need to book in advance? How can I share my benefits with a travel companion?
In reality, the process of using Combo Local is designed to be completely digital and extremely straightforward. Discover the detailed steps below to start every journey feeling relaxed and fulfilled!
Step 1: Choose the suitable Combo Local package
Before using the service, you need to select a Combo package that fits your travel frequency and needs. Depending on how often you travel, you can flexibly choose a Combo Local package with 2, 4, or 8 visits.
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If you only visit your hometown occasionally or go on short business trips, the 2-visit or 4-visit packages are your ideal companions.
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For those who frequently fly to provincial destinations, the 8-visit package is undoubtedly the most cost-effective solution.
Additionally, you should consider between the Personalized (Named) and Non-personalized (Unnamed) options.
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The Personalized package is linked to the user's name and is best suited for frequent individual flyers.
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Meanwhile, the Non-personalized package can be shared or gifted to others, making it perfect for businesses or customers seeking ultimate flexibility.
Step 2: Receive your voucher or card via the Airport Connects Pass system
Now, all your benefits are automatically integrated into the Airport Connects ecosystem.
You can easily use your Electronic Code (QR Code) directly on the mobile app. If preferred, you can also register for a physical Airport Connects Pass (ACP) card for added convenience during check-in at the lounge.
You can easily track your remaining visits, usage history, and product validity right on your Airport Connects Pass account. This makes managing your benefits transparent and much simpler compared to keeping track of multiple individual vouchers or codes.
Step 3: Prepare before arriving at the lounge
To ensure your pre-flight relaxation is uninterrupted, you should double-check a few details before heading to the airport:
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Check validity: Ensure your Combo package is still valid (within 12 months from the issue date) and has sufficient remaining visits.
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Prepare your Boarding Pass: A quick note for the Personalized package - the name on your boarding pass for the day's flight must match exactly with the name registered in the system to guarantee your benefits.
Step 4: Check-in at the business lounge
Upon arriving at the applicable lounges within the Airport Connects network, you simply need to present:
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Your Combo Local QR Code or Airport Connects Pass (ACP) card.
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A valid Boarding Pass.
Immediately after scanning the code and confirming, the system will automatically deduct the visit(s) according to the policy. You will not need to make any additional payments for the standard Combo Local access, allowing you to quickly step inside and fully enjoy the lounge amenities.
Rules on deducting visits
One of the most common questions from passengers is: How many visits are deducted per use?
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Adults: The system automatically deducts 01 visit for each adult passenger.
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Children: The standard deduction for a child is typically 0.5 visits, depending on the specific policy of each lounge.
If you exceed the standard time limit or prefer not to use your Combo visits for accompanying children, any additional fees can be paid directly at the counter according to the lounge's standard pricing.
Can I share my Combo Local with a companion?
You can absolutely use your combo for travel companions, but it depends on the type of product you own.
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For Personalized Combo Local: The owner can use their remaining visits to invite guests into the lounge. The companion does not necessarily have to be on the same flight or check in at the same time, but this is only valid if the package owner is physically present at the lounge.
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For Non-personalized Combo Local: Anyone holding a valid QR code can use it. This makes it incredibly easy for customers to share their lounge benefits with family, friends, or colleagues.
How to track your Combo Local visits
The convenience of Combo Local lies in its smart management platform. After each use, the Airport Connects system will automatically update:
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Number of visits used
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Number of visits remaining
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Expiration date
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Transaction history
With just one login to the Airport Connects Pass system, you have complete control over your benefits to perfectly plan your upcoming trips.
Important notes before using Combo Local
To ensure your experience is fully protected, keep these quick tips in mind:
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Combo Local cannot be exchanged for cash, and unused visits are non-refundable.
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Each product can only be extended once, and the extension request must be submitted before the expiration date.
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Policies regarding children, lounge usage time limits, and included services may vary between lounges as they depend on the local operators.
Elevate your lounge experience with Combo Local
One of the greatest values of Combo Local lies not only in cost optimization but also in absolute convenience during use. With just one registration, you can proactively enjoy premium business lounges at multiple local airports nationwide without the hassle of booking in advance for every flight.
All your privileges are smartly managed under a single account, making the check-in process fast, transparent, and extremely easy to track. If you frequently travel to domestic provinces, understanding how to use Combo Local will undoubtedly help every journey start smoother, more professionally, and more completely than ever before.
FAQ
1. Do I need to book in advance to use Combo Local?
Typically, no. Customers simply arrive at the lounge and present their Combo Connect code or Airport Connects Pass along with a valid Boarding Pass to use the service. However, during peak hours or based on specific lounge regulations, service conditions may be slightly adjusted.
2. What are the Combo Local package options and their validity?
Combo Local offers 3 package options to suit various travel frequencies: Combo Local 2 (2 visits), Combo Local 4 (4 visits), and Combo Local 8 (8 visits). Each combo is valid for 12 months from the issue date and is eligible for an extension under Airport Connects' policy. Extension requests must be made before the expiration date to preserve any remaining visits.
3. Can I use Combo Local at all airport lounges?
No. Combo Local is only applicable at lounges distributed within the Airport Connects network. The list of participating lounges may be updated from time to time.
4. Where can I check my remaining visits?
Simply log in to your Airport Connects Pass account. The system will display full details, including your remaining visits, usage history, and product validity.
Conclusion:
The above is everything you need to know about Combo Local. If you're looking for a quick and convenient way to book airport lounge access at a competitive price, contact Airport Connects today for prompt assistance and expert support.
Contact Information:
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Hotline: (+84) 966 028 802
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Website: https://airportconnects.vn/en