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Airport Connects Pass
Connect experiences and unlock more privileges on every journey with Airport Connects.
The companion card for every journey
The Airport Connects Pass (ACP) is Airport Connects’ membership card, allowing you to manage your products and services conveniently in one place.
Accumulate eligible spend to advance your membership tier and unlock exclusive benefits.
With the Sky Access, Sky Plus, Sky Stellar and Sky Infinity tiers, Airport Connects aims to deliver increasingly seamless experiences and greater value on every journey.
Benefits of owning an Airport Connects Pass
Seamless Service Experience
Use your Airport Connects Pass card to verify and manage service usage entitlements for a more convenient journey.
Earn More, Enjoy More Privileges
Every eligible transaction is recorded towards your membership tier, unlocking benefits and privileges aligned with your tier.
Membership Tier Qualification
Your membership tier is determined by your total eligible spend during the 12 months preceding the assessment date.
Sky Access
Less than VND 20 million Entry-level membership
Sky Plus
From VND 20 million to less than VND 50 million
Sky Stellar
From VND 50 million to less than VND 100 million
Sky Infinity
VND 100 million or more
Airport Connects Membership Benefits
Each membership tier unlocks exclusive privileges to accompany you throughout your Airport Connects service journey. See the comparison table below for full details of the benefits available.
| Membership Benefits | Sky Access | Sky Plus | Sky Stellar | Sky Infinity |
|---|---|---|---|---|
| Priority updates on offers and events | Included | Included | Included | Included |
| Use lounge access entitlements remaining on your card | Included | Included | Included | Included |
| Track usage entitlements and validity online | Included | Included | Included | Included |
| Complimentary SH Premium Lounge visits at eligible airports when upgraded | Not included | 1 visit | 2 visits | 3 visits |
| Discount on subsequent purchases of lounge visits | Not included | 5% | 7% | 10% |
| Birthday e-voucher | Not included | VND 200,000 | VND 300,000 | VND 500,000 |
| Priority seating in high-demand periods | Not included | Not included | Included | Included |
| Priority selection of preferred seats at SH Airport Lounge | Not included | Not included | Not included | Included |
| Invitations to exclusive member events and experiences | Not included | Not included | Not included | Included |
Start Your Journey with Airport Connects Pass
Create an account nowWith just a few simple steps, you can manage your services and enjoy Airport Connects membership benefits.
Register as a Member
Create an Airport Connects account to receive your Airport Connects Pass card.
Experience Our Services
Choose and use the services that best suit your needs.
Enjoy Your Benefits
Earn membership value, progress through tiers and enjoy the corresponding privileges.
Frequently Asked Questions
Helpful information to help you better understand Airport Connects Pass and its membership benefits.
Is there a fee to register for Airport Connects Pass?
Registering for an Airport Connects Pass (ACP) account is completely free of charge. Once your registration is successful, you will receive a digital membership card and can start accumulating eligible spend immediately. If you wish to obtain a physical card, an issuance fee of VND 100,000 per card applies, inclusive of VAT and delivery fees. Please contact Customer Service for guidance on the procedures for obtaining a physical membership card.
Can I let someone else use my Airport Connects Pass card?
The ACP is a personalized membership card and is non-transferable. It cannot be lent to or used by another person. However, you may share vouchers and service packages available in your ACP account with others for their use.
What should I do if I lose my physical Airport Connects Pass card?
If you lose your physical card, you can continue using your digital membership card by logging in to the Airport Connects website or app. If you wish to request a replacement card or suspect that your card has been used without authorization, please contact Customer Service immediately for assistance with blocking the card and resolving the issue promptly.
How is my ACP membership tier determined?
Your membership tier is determined by your total eligible spend on products and services purchased through official Airport Connects channels during the preceding 12 months. · Sky Access: Less than VND 20 million · Sky Plus: From VND 20 million to less than VND 50 million · Sky Stellar: From VND 50 million to less than VND 100 million · Sky Infinity: VND 100 million or more Only transactions that meet the eligible spend criteria will count towards tier qualification.
How can I check my membership tier and benefits?
You can check your current membership tier and available benefits by logging in to your account on the Airport Connects website or app and navigating to “Airport Connects Pass (Individual)”.
Can I combine membership benefits with other promotional offers?
The combination of membership benefits with other promotional offers is subject to the specific terms and conditions of each promotion. Please review the applicable promotional terms or contact Customer Service for further assistance.