SH Elite Lounge is a premium business lounge system located at Noi Bai and Tan Son Nhat airports, offering private relaxation spaces, modern amenities, and personalized meet-and-assist services before departure.
With its refined lounge experience and a wide range of travel support services, SH Elite Lounge has become a preferred choice for many travelers seeking greater comfort and convenience at the airport. Discover more below!
Who owns SH Elite Lounge?
SH Elite Lounge is owned and operated by NBAS - Noi Bai Aviation Services Joint Stock Company, a pioneer in the operation of premium airport lounges in Vietnam. As of 2026, NBAS marks its 10-year journey of development with a network of more than 30 airport lounges nationwide under the SH Airport Lounge brand.
Guided by the philosophy “Service from the Heart”, NBAS focuses not only on elevating service quality but also on creating lounge experiences inspired by regional cultural identities, combining elegant spaces, modern amenities, and professional, attentive hospitality for every traveler before takeoff.
SH Elite Lounge at Noi Bai Airport
SH Elite Lounge is one of the most prominent business lounge systems at Noi Bai Airport, belonging to the SH Airport Lounge ecosystem. The lounge offers a sophisticated and private atmosphere along with premium services for travelers before departure. Currently, SH Lounge Noi Bai includes two separate lounge areas serving domestic and international passengers.
SH Elite Lounge Ha Noi - Domestic Terminal
Located on Level 3 of the domestic departure restricted area at Noi Bai Airport, SH Elite Lounge Ha Noi features an elegant Indochine-inspired design, blending traditional Vietnamese elements with modern Western aesthetics. The lounge stands out with warm golden lighting, dark oak interiors, and artistic details reflecting Vietnamese cultural identity.
Here, guests can enjoy a variety of premium amenities, including:
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Quiet and private relaxation areas
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Massage chairs
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Runway views
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Comfortable working spaces
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Semi-buffet and à la carte dining
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Fine wines, cocktails, afternoon tea, and signature handcrafted coffee
In particular, guests of SH Elite Lounge Ha Noi also have full access to the facilities of the adjacent SH Premium Lounge Ha Noi.
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Location: Level 3, Domestic Departure Restricted Area, Noi Bai Airport
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Operating hours: 05:00 AM - 09:00 PM daily
SH Elite Lounge Ha Noi 2 - International Terminal
Located on Level 4, West Wing, International Departure Restricted Area T2 at Noi Bai Airport (near Gates 37 & 38), SH Elite Lounge Ha Noi 2 is designed as a peaceful retreat for international travelers before their flights.
The lounge embraces a minimalist and private concept with soft lighting, warm-toned materials, and carefully arranged seating to create a relaxing and balanced atmosphere throughout the waiting experience.
At SH Elite Lounge Ha Noi 2, passengers can enjoy a thoughtfully curated range of facilities designed to meet modern international lounge standards, including an elegant bar serving refined beverages, a tranquil Rest Zone, private meeting and workspaces, a dedicated children’s play area, a multi-faith prayer room, and a separately ventilated smoking room for added comfort and convenience.
Beyond the private lounge space, travelers can seamlessly access the SH Airport Lounge ecosystem at the West Wing of T2, including:
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Media Hub
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Meeting rooms
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Prayer room
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Halal Area
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Smoking Room
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Balance Spa services upon request
SH Elite Lounge Ha Noi 2 is developed in line with Skytrax 5-star standards, delivering a calm and refined lounge experience for international passengers.
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Location: Level 4, West Wing, International Departure Restricted Area T2, Noi Bai Airport (near Gates 37 & 38)
SH Elite Lounge at Tan Son Nhat Airport
SH Elite Lounge Tan Son Nhat is a premium business lounge within the SH Airport Lounge ecosystem, located at Terminal 3 of Tan Son Nhat International Airport.
Inspired by the nostalgic elegance and vibrant charm of old Saigon, the lounge combines tropical sophistication with carefully curated design details to create a luxurious pre-flight experience.
At SH Elite Lounge Tan Son Nhat, guests can enjoy:
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A quiet atmosphere with runway views
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Comfortable lounge seating for relaxation and recharging
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Private spaces suitable for working or resting
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Dedicated “personal assistant” service throughout the lounge experience
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À la carte and semi-buffet dining featuring Vietnamese and Western cuisine prepared fresh on-site
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Fine wines, artistic cocktails, afternoon tea, and handcrafted coffee
More than simply a waiting area, SH Airport Lounge at Tan Son Nhat offers an emotional retreat amidst the busy airport environment, allowing travelers to begin their journey feeling relaxed and refreshed.
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Location: Level 4, Domestic Departure Restricted Area, Terminal 3, Tan Son Nhat International Airport
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Operating hours: 05:00 AM - 09:00 PM daily
SH Elite Services - Personalized Meet & Assist Experience
SH Elite Lounge is more than just a premium business lounge. It also provides personalized airport assistance services for travelers departing from the domestic terminals at Noi Bai and Tan Son Nhat airports.
This exclusive ground service experience is designed to optimize every stage of the pre-flight journey, making airport procedures smoother, more convenient, and more private.
When using SH Elite services, travelers receive personalized support through:
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Pre-flight confirmation contact
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Meet-and-greet service at the airport
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Priority assistance with airport procedures
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Escort service to SH Elite Lounge
To use the service, passengers are advised to book in advance through the Airport Connects 24/7 Customer Service Hotline: 0966 028 802.
With attentive assistance and sophisticated lounge spaces, SH Elite Lounge delivers a premium and seamless airport experience for every journey.
FAQ
1. Does SH Elite Lounge serve passengers from all airlines?
Yes. SH Elite Lounge welcomes passengers from all airlines and applies to all ticket classes. Travelers only need a valid lounge voucher or eligible access entitlement to use the service.
2. How early should I arrive at SH Elite Lounge before my flight?
Passengers are recommended to arrive at the lounge approximately 2-3 hours before departure to fully enjoy the dining, relaxation, and lounge facilities before boarding.
3. Can I book SH Elite Lounge services online in advance?
Yes. Travelers can book SH Elite Lounge services in advance through the Airport Connects App/Website or contact the 24/7 customer support hotline for assistance before their trip.
Conclusion:
Above is the complete information about SH Elite Lounge business class lounges at Noi Bai and Tan Son Nhat airports. If you’re looking to book airport lounge access quickly at a reasonable price with professional support, contact Airport Connects for fast and accurate assistance.
Contact Information:
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Hotline: (+84) 966 028 802
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Website: https://airportconnects.vn/en
Read more: Top 3+ Reasons to Use SH Airport Lounge Business Lounge Services