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Airport Services
Meet & Assist
Our Meet & Assist service provides passengers with seamless airport experience, including greeting, guidance, and airport procedures. Privileges vary depending on the selected package and conditions.
Airport Services
Available Airports:
- Noi Bai (HAN)
- Tan Son Nhat (SGN)
- Da Nang (DAD)
- Phu Quoc (PQC)
Prices from VND 850,000 / pax
Status: Accepting Requests
Please select a package below to view detailed pricing and inclusions.
01 — Choose Your Service
Find the right service for your journey
Explore prices by airport, service type and package. Compare the included benefits in the next section to find the option that best suits your needs.
Departure
Unit: VND / pax / way
| Airport | Domestic Premium | International Standard | International Premium |
|---|---|---|---|
| Noi Bai (HAN) | 850,000 | 1,050,000 | 1,450,000 |
| Da Nang (DAD) | 850,000 | 1,050,000 | 1,450,000 |
| Tan Son Nhat (SGN) | 850,000 | 1,450,000 | 1,850,000 |
| Phu Quoc (PQC) | 850,000 | 1,450,000 | 1,850,000 |
Arrival
Unit: VND / pax / way
| Airport | International Standard | International Premium |
|---|---|---|
| Noi Bai (HAN) | 1,050,000 | 1,350,000 |
| Da Nang (DAD) | 1,050,000 | 1,350,000 |
| Tan Son Nhat (SGN) | 1,250,000 | 1,350,000 |
| Phu Quoc (PQC) | 1,050,000 | 1,350,000 |
Prices are indicative and exclude any applicable surcharges.
Interested in our Meet & Assist service?
Share your flight details and service requirements. Our team will check availability and confirm the applicable price.
02 — Service Benefits
What's included in each package?
Departure
| Service Inclusions | Domestic Premium | International Standard | International Premium |
|---|---|---|---|
| Meet and greet at the departure hall | Included | Not included | Included |
| Priority check-in assistance | Included | Not included | Included |
| Departure immigration assistance | N/A | Included | Included |
| Priority security screening | Included | Included | Included |
| Escort to boarding gate or lounge | Included | Included | Included |
Arrival
| Service Inclusions | International Standard | International Premium |
|---|---|---|
| Meet and greet at the immigration area | Included | Included |
| Priority immigration lane | Included | Included |
| Assistance to the baggage reclaim area | Included | Included |
| Assistance with checked baggage collection | Not included | Included |
| Assistance with lost baggage reports, if needed | Not included | Included |
| Escort to the arrival hall | Not included | Included |
| Taxi booking assistance | Not included | Included |
Legend: ✓ Included · — Not Included · N/A Not Applicable.
03 — Pricing & Terms
Essential booking information
Child Policy
- Under 2 years old: Free of charge when accompanied by a paying adult.
- 2 to 6 years old: 50% of the adult rate (Note: Does not apply to the SGN International Premium Arrival package, which is charged at the full adult rate).
- Over 6 years old: 100% of the adult rate.
Surcharges
- Late bookings (under 6 hours): 200,000 VND surcharge per way.
- Nighttime service (22:30 – 06:00): 200,000 VND surcharge per way.
Booking, Modification & Cancellation
- Bookings must be made at least 6 hours prior to the scheduled departure.
- Schedule changes within 12 hours: 200,000 VND modification fee per way.
- Cancellations made more than 24 hours in advance: A 30% cancellation fee applies.
- Cancellations within 24 hours: Non-refundable.
04 — 24/7 Support
Talk directly to our customer service team
Need further advice on packages, conditions, or your itinerary? Contact us now to find the perfect option.
Service information · Package recommendations · Pricing and surcharge enquiries
Get in touch for assistance
Airport Connects - 24/7 Customer Service
Choose your preferred contact channel:
- Call Now: 0966 028 802
- Chat with us on Zalo
Service availability and operating hours are subject to confirmation when you contact our team.