★ 5
(20 reviews) |
Sold 100+
SH Elite Service Ha Noi - Personalized Welcome & Assistance
Terminal - Noi Bai International Airport - Hanoi
1/8
Hidden title
Highlights
Highlights
- Opening hours: 05:00 - 21:00
- An exclusive ground service experience for elite travelers—streamlining airport procedures to offer ease, comfort, and a truly seamless journey from the moment you prepare for departure.
- Personalized service at every step: advance confirmation before your travel day, warm airport greetings, fast-track check-in, and a private escort to the luxurious lounge.
- A space of timeless elegance and cultural depth: inspired by Indochine aesthetics, the design artfully blends traditional Vietnamese soul with modern Western sophistication.
- A visual symphony of serenity: golden lighting filters through crystal chandeliers, casting warmth across oak wood walls adorned with hand-painted lotus murals—evoking a poetic sense of home.
- Every sense, gently awakened: relax in massage chairs, find quiet spaces for work or rest, and gaze out over the runway where dreams take flight.
- Your personal assistant on the ground: more than service providers, our team are intuitive companions who understand and elevate your every need with warmth and professionalism.
- A refined culinary journey: curated menus combine semi-buffet convenience with à la carte sophistication, offering both Vietnamese heritage and global cuisine.
- Taste the art of indulgence: handpicked wines, signature cocktails, artisanal tea service, and exclusive coffee blends—each sip a celebration of craft and care.
- A journey that begins with emotion: SH Elite Lounge is not just a stop—it’s a sanctuary. A space where you can unwind, savor beauty, and begin your travels with clarity, elegance, and inspiration.
Location
Level 3, Domestic Departure Area (Restricted Zone), International Terminal, Noi Bai International Airport.
Important Notes
Important Notes
Voucher Usage Regulations:
- Advance Reservation Required. Please contact Airport Connects 24/7 at +84 966 028 802 to reserve your service before departure.
- Maximum lounge usage duration: 3 hours prior to the original scheduled departure time.
- Each voucher is valid for one (01) person only and for a single (01) use.
Service Cancellation / Amendment Policy:
- Guests may cancel or amend their service time up to 2 times free of charge, provided changes are made before 8:00 PM on the day prior (T-1) to the service date.
- From the third cancellation or amendment onwards, the voucher will become invalid for further use at SH Elite Lounge. In such cases, the voucher refund policy remains applicable, even if the voucher is still within its valid period.
Accompanying Children Policy:
- Complimentary access is granted for one (01) child under 2 years old per accompanying adult using the lounge service.
- Any additional children under 2 years old, as well as children aged 2 years and above, will be charged as adults.
Overstay Policy:
- Each additional 3-hour period is counted as one block. Any additional time less than 3 hours will be rounded up to one full block.
- Overstay fee: 50% of the standard rate per guest per block.
Other Notes:
- Each Business Lounge offers its own range of amenities, and guests are required to follow the lounge’s regulations during their stay.
- Access to the lounge may be denied in the following cases:
- Failure to present a valid voucher or use of an invalid voucher code.
- Failure to comply with service procedures, or any behavior causing disturbance, disorder, or inconvenience to other guests in the lounge.
- The lounge has reached full capacity.
The Lounge
The Lounge
SH Elite Service – A First-Class Journey Begins on the Ground
SH Elite Service offers an exclusive, ground-based luxury experience for discerning travelers—where every airport moment becomes smoother, more refined, and beautifully complete. From the moment you begin your travel preparations to the instant you step inside the lounge, every detail is thoughtfully curated and personalized: a confirmation call the day before your flight, a warm welcome upon arrival, seamless fast-track procedures, and a dedicated escort into the lounge—each step guided with care by a devoted team, setting the tone for a truly elevated journey.
SH Elite Service offers an exclusive, ground-based luxury experience for discerning travelers—where every airport moment becomes smoother, more refined, and beautifully complete. From the moment you begin your travel preparations to the instant you step inside the lounge, every detail is thoughtfully curated and personalized: a confirmation call the day before your flight, a warm welcome upon arrival, seamless fast-track procedures, and a dedicated escort into the lounge—each step guided with care by a devoted team, setting the tone for a truly elevated journey.
Stepping into SH Elite Lounge is like entering a sanctuary of sophistication, intimacy, and cultural richness. Soft golden light filters through high ceilings and glistening crystal chandeliers, dancing across warm oak walls where a large hand-painted lotus mural stands as a visual symphony—evoking a poetic memory of Vietnam’s tranquil beauty. Inspired by Indochine architecture, the design seamlessly blends Eastern soul with Western elegance. Each corner whispers of timelessness: premium leather sofas, marble tables, hand-painted ceramic lamps, and meticulously arranged floral displays—all in harmony, crafting an atmosphere of artful serenity.
This is a space where every sense is gently awakened. Recline in massage chairs, find peaceful nooks for quiet work or relaxation, and gaze out across the runway—where each departing flight becomes a canvas for dreams. At SH Elite, every guest is personally attended to by a dedicated "personal assistant"—individuals who not only serve, but truly understand and anticipate your needs, ensuring you enjoy a genuine First-Class experience on the ground.
A highlight of the SH Elite journey is its exquisite culinary program—where each dish is a tailored expression of taste. The menu gracefully marries the convenience of a refined semi-buffet with à la carte sophistication, offering both authentic Vietnamese delicacies and international cuisine. Each element is prepared with exceptional standards and served alongside premium wines, signature cocktails, artisanal tea, and exclusive hand-crafted coffee.
At SH Elite, every journey begins not just with a destination, but with emotion. It is a place where time slows, beauty is savored, and your travels begin in peace, grace, and quiet inspiration.
Package Options
From 1,200,000 VND per visit
Flex - 2 months
Adult: 1,200,000 VND per visit
Child: 1,200,000 VND per visit
The package is valid within 2 months from the purchased date.
Adult
00
Child
00
Please refer to the specific child policy for each lounge.
Total
0 đ
Hidden title
Reviews
5/5
Based on 20 reviews
Cleanliness
5
Check-in
5
Amenities
5
Hospitality
5
Quality
5
John Smith
21/03/2025
★ 4.9 |
Great experience
My flight to Da Nang was delayed, and the airport was too crowded. I called the Airport Connects hotline, and they quickly helped me purchase a voucher for SH Premium Lounge at Noi Bai. The process was fast, convenient, and seamless. The lounge was a perfect place to relax - comfortable seating, great food, and incredibly supportive staff. It made my wait much more enjoyable!
Shay Mai
19/03/2025
★ 4.9 |
Great experience
No more overpriced airport food or fighting for a charging spot. This lounge has it all!
Harvey
19/03/2025
★ 4.9 |
Great experience
Big, soft chairs, air-conditioning, and no crowds. Such a great place to relax before the flight.
Ken Le
19/03/2025
★ 4.8 |
Great experience
The staff here are top-notch—friendly, helpful, and always smiling.
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1/8
Hidden title
SH Elite Service Ha Noi - Personalized Welcome & Assistance
Terminal - Noi Bai International Airport - Hanoi
★ 5
(20 reviews) |
Sold 100+
Highlights
Highlights
- Opening hours: 05:00 - 21:00
- An exclusive ground service experience for elite travelers—streamlining airport procedures to offer ease, comfort, and a truly seamless journey from the moment you prepare for departure.
- Personalized service at every step: advance confirmation before your travel day, warm airport greetings, fast-track check-in, and a private escort to the luxurious lounge.
- A space of timeless elegance and cultural depth: inspired by Indochine aesthetics, the design artfully blends traditional Vietnamese soul with modern Western sophistication.
- A visual symphony of serenity: golden lighting filters through crystal chandeliers, casting warmth across oak wood walls adorned with hand-painted lotus murals—evoking a poetic sense of home.
- Every sense, gently awakened: relax in massage chairs, find quiet spaces for work or rest, and gaze out over the runway where dreams take flight.
- Your personal assistant on the ground: more than service providers, our team are intuitive companions who understand and elevate your every need with warmth and professionalism.
- A refined culinary journey: curated menus combine semi-buffet convenience with à la carte sophistication, offering both Vietnamese heritage and global cuisine.
- Taste the art of indulgence: handpicked wines, signature cocktails, artisanal tea service, and exclusive coffee blends—each sip a celebration of craft and care.
- A journey that begins with emotion: SH Elite Lounge is not just a stop—it’s a sanctuary. A space where you can unwind, savor beauty, and begin your travels with clarity, elegance, and inspiration.
Location
Level 3, Domestic Departure Area (Restricted Zone), International Terminal, Noi Bai International Airport.
Important Notes
Important Notes
Voucher Usage Regulations:
- Advance Reservation Required. Please contact Airport Connects 24/7 at +84 966 028 802 to reserve your service before departure.
- Maximum lounge usage duration: 3 hours prior to the original scheduled departure time.
- Each voucher is valid for one (01) person only and for a single (01) use.
Service Cancellation / Amendment Policy:
- Guests may cancel or amend their service time up to 2 times free of charge, provided changes are made before 8:00 PM on the day prior (T-1) to the service date.
- From the third cancellation or amendment onwards, the voucher will become invalid for further use at SH Elite Lounge. In such cases, the voucher refund policy remains applicable, even if the voucher is still within its valid period.
Accompanying Children Policy:
- Complimentary access is granted for one (01) child under 2 years old per accompanying adult using the lounge service.
- Any additional children under 2 years old, as well as children aged 2 years and above, will be charged as adults.
Overstay Policy:
- Each additional 3-hour period is counted as one block. Any additional time less than 3 hours will be rounded up to one full block.
- Overstay fee: 50% of the standard rate per guest per block.
Other Notes:
- Each Business Lounge offers its own range of amenities, and guests are required to follow the lounge’s regulations during their stay.
- Access to the lounge may be denied in the following cases:
- Failure to present a valid voucher or use of an invalid voucher code.
- Failure to comply with service procedures, or any behavior causing disturbance, disorder, or inconvenience to other guests in the lounge.
- The lounge has reached full capacity.
The Lounge
The Lounge
SH Elite Service – A First-Class Journey Begins on the Ground
SH Elite Service offers an exclusive, ground-based luxury experience for discerning travelers—where every airport moment becomes smoother, more refined, and beautifully complete. From the moment you begin your travel preparations to the instant you step inside the lounge, every detail is thoughtfully curated and personalized: a confirmation call the day before your flight, a warm welcome upon arrival, seamless fast-track procedures, and a dedicated escort into the lounge—each step guided with care by a devoted team, setting the tone for a truly elevated journey.
SH Elite Service offers an exclusive, ground-based luxury experience for discerning travelers—where every airport moment becomes smoother, more refined, and beautifully complete. From the moment you begin your travel preparations to the instant you step inside the lounge, every detail is thoughtfully curated and personalized: a confirmation call the day before your flight, a warm welcome upon arrival, seamless fast-track procedures, and a dedicated escort into the lounge—each step guided with care by a devoted team, setting the tone for a truly elevated journey.
Stepping into SH Elite Lounge is like entering a sanctuary of sophistication, intimacy, and cultural richness. Soft golden light filters through high ceilings and glistening crystal chandeliers, dancing across warm oak walls where a large hand-painted lotus mural stands as a visual symphony—evoking a poetic memory of Vietnam’s tranquil beauty. Inspired by Indochine architecture, the design seamlessly blends Eastern soul with Western elegance. Each corner whispers of timelessness: premium leather sofas, marble tables, hand-painted ceramic lamps, and meticulously arranged floral displays—all in harmony, crafting an atmosphere of artful serenity.
This is a space where every sense is gently awakened. Recline in massage chairs, find peaceful nooks for quiet work or relaxation, and gaze out across the runway—where each departing flight becomes a canvas for dreams. At SH Elite, every guest is personally attended to by a dedicated "personal assistant"—individuals who not only serve, but truly understand and anticipate your needs, ensuring you enjoy a genuine First-Class experience on the ground.
A highlight of the SH Elite journey is its exquisite culinary program—where each dish is a tailored expression of taste. The menu gracefully marries the convenience of a refined semi-buffet with à la carte sophistication, offering both authentic Vietnamese delicacies and international cuisine. Each element is prepared with exceptional standards and served alongside premium wines, signature cocktails, artisanal tea, and exclusive hand-crafted coffee.
At SH Elite, every journey begins not just with a destination, but with emotion. It is a place where time slows, beauty is savored, and your travels begin in peace, grace, and quiet inspiration.
Reviews
5/5
Based on 20 reviews
John Smith
21/03/2025
★ 4.9 |
Great experience
My flight to Da Nang was delayed, and the airport was too crowded. I called the Airport Connects hotline, and they quickly helped me purchase a voucher for SH Premium Lounge at Noi Bai. The process was fast, convenient, and seamless. The lounge was a perfect place to relax - comfortable seating, great food, and incredibly supportive staff. It made my wait much more enjoyable!
Shay Mai
19/03/2025
★ 4.9 |
Great experience
No more overpriced airport food or fighting for a charging spot. This lounge has it all!
Harvey
19/03/2025
★ 4.9 |
Great experience
Big, soft chairs, air-conditioning, and no crowds. Such a great place to relax before the flight.
Ken Le
19/03/2025
★ 4.8 |
Great experience
The staff here are top-notch—friendly, helpful, and always smiling.
Maikka
16/03/2025
★ 4.7 |
Great experience
I love how spacious and peaceful this lounge is. No noisy announcements, just pure relaxation.
Chris Vu
15/03/2025
★ 4.9 |
Great experience
Such a great way to start the journey with fullfilled experience. Everything was perfect, from the seats to the food. It was easy and flexible to book a lounge. The staff were very supportive. Love the way they take care me when they know it was my first time being in Vietnam. They recommend me lots of interesting things to explore! Will try another lounges next time!
Adam Nguyen
09/03/2025
★ 4.7 |
Great experience
You can tell the staff really care. They check in on you without being pushy. Love it!
Wendy
19/02/2025
★ 4.9 |
Great experience
Thought it’d be complicated, but nope, couldn't be easier. Just scan, enter, and relax.
George
19/02/2025
★ 4.7 |
Great experience
It’s quiet, comfy, and feels like a different world!
Bella
17/02/2025
★ 4.8 |
Great experience
Fast check-in, polite staff, and they even remember returning guests. Feels like home!
Sun Hoang
19/01/2025
★ 4.7 |
Great experience
Super friendly staff who actually seem happy to help. Feels like first-class service!
Jay Chau
19/11/2024
★ 4.7 |
Great experience
Free drinks, good snacks, and a comfy seat. The best pre-flight ritual!
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From 1,200,000 VND per visit