Voucher Usage Regulations

• Lounge Access Duration: Maximum 3 hours before the original departure time.
• Single-Use, One Person Only: Each voucher is valid for one person and can be used only once.
• Adult Voucher: Grants one-time lounge access or extended stay (up to 3 hours) for travelers aged 12 and above.
• Child Voucher: Grants one-time lounge access or extended stay (up to 3 hours) for children.
• Non-Exchangeable: Vouchers cannot be converted into cash under any circumstances.

Accompanying Child Policy

• Complimentary access for up to two children under 5 years old per accompanying adult.
• The third child under 5 years old and children aged 5 to 12 years old are subject to a 50% surcharge of the listed price per child.
• Passengers aged 12 and above are charged as adults.

Extended Stay Policy

• Every additional 3 hours is considered one extra time block ("Block").
• Any additional time under 3 hours is rounded up to 1 full Block.
• Extended stay fee: 50% of the standard rate per guest per Block.

Lounge Check-in Process

Passengers must present a valid Voucher code and boarding pass to lounge staff for verification.
 
Additional Notes

• Each lounge offers unique facilities and services, and guests are required to comply with lounge regulations.
• Lounge staff reserve the right to deny entry in the following cases:
  • Failure to present a valid Voucher code
  • Non-compliance with lounge policies or engaging in disruptive behavior affecting other guests.
  • The lounge is fully occupied at the time of arrival.

SH Premium Lounge Cat Bi – Celebrating the essence of the Port City

Amidst the dynamic rhythm of Hai Phong, SH Premium Lounge Cat Bi emerges as a sanctuary of tranquility and elegance—a place where travelers can momentarily set aside the rush of life and immerse themselves in serene comfort before their journey. More than just an airport lounge, this space embodies the spirit of the port city, capturing its vibrant yet poetic essence through every design detail.

Stepping into SH Premium Lounge Cat Bi, guests are embraced by a soothing ambiance, where shades of deep ocean blue echo the vastness of the sea. Natural light filters through expansive glass windows, casting a warm glow on rich wooden interiors, striking a perfect balance between modern sophistication and traditional charm. Intricate floral motifs inspired by Hai Phong’s iconic red flamboyant trees adorn the space, offering a warm and familiar welcome that speaks of the city’s unique character.

Beyond its visually captivating aesthetics, the lounge offers a refined culinary experience, awakening the senses with flavors deeply rooted in the region’s heritage. The lavish buffet showcases signature Hai Phong delicacies, including aromatic fish noodle soup and savory crab noodle soup—beloved local flavors interwoven with exquisite Asian and Western cuisine. Whether savoring a steaming cup of tea or indulging in a perfectly brewed coffee, guests can unwind in plush, inviting seating, enveloped in an atmosphere of exclusivity and relaxation.

One of the lounge’s most distinctive features is its panoramic runway view, where travelers can watch aircraft gracefully ascend into the sky, each takeoff symbolizing new journeys and boundless aspirations. This seamless blend of comfort and inspiration transforms every waiting moment into an experience worth cherishing.

SH Premium Lounge Cat Bi is not merely a place to rest—it is a haven where Hai Phong’s essence is elegantly woven into every touchpoint. With first-class amenities, thoughtful design, and impeccable service, this lounge promises an unforgettable experience, ensuring that every departure begins with sophistication, comfort, and a touch of local soul.