Voucher Usage Regulations

• Lounge Access Duration: Maximum 3 hours before the original departure time.
• Single-Use, One Person Only: Each voucher is valid for one person and can be used only once.
• Adult Voucher: Grants one-time lounge access or extended stay (up to 3 hours) for travelers aged 12 and above.
• Child Voucher: Grants one-time lounge access or extended stay (up to 3 hours) for children.
• Non-Exchangeable: Vouchers cannot be converted into cash under any circumstances.
• Non-Exchangeable: Vouchers cannot be converted into cash under any circumstances.

Accompanying Child Policy

• Complimentary access for up to two children under 5 years old per accompanying adult.
• The third child under 5 years old and children aged 5 to 12 years old are subject to a 50% surcharge of the listed price per child.
• Passengers aged 12 and above are charged as adults.

Extended Stay Policy

• Every additional 3 hours is considered one extra time block ("Block").
• Any additional time under 3 hours is rounded up to 1 full Block.
• Extended stay fee: 50% of the standard rate per guest per Block.

Lounge Check-in Process

Passengers must present a valid Voucher code and boarding pass to lounge staff for verification.
 
Additional Notes

• Each lounge offers unique facilities and services, and guests are required to comply with lounge regulations.
• Lounge staff reserve the right to deny entry in the following cases:
  • Failure to present a valid Voucher code
  • Non-compliance with lounge policies or engaging in disruptive behavior affecting other guests.
  • The lounge is fully occupied at the time of arrival.

SH Premium Lounge Tho Xuan – A touch of Thanh Hoa’s heritage in an elegant setting

Nestled in the historic land of Lam Kinh, SH Premium Lounge Tho Xuan is a perfect harmony of tradition and modernity, where the rich cultural heritage of Thanh Hoa is honored in every detail. The spacious, light-filled interior is adorned with exquisite brocade patterns and the iconic Dong Son drum motifs—symbols of a brilliant civilization—creating an ambiance that is both refined and warmly familiar.

Every design element has been meticulously crafted, from the graceful ceiling structure and elegantly stylized lanterns to the warm wooden accents. This is more than just a resting place; it is an experience—a space where travelers can fully embrace the hospitality and cultural pride of Thanh Hoa, a land with a thousand years of history.

Passengers will enjoy ultimate relaxation with premium leather seating, elegantly arranged tea tables, and a serene green ambiance. The carefully curated buffet offers a delightful selection of both local specialties and diverse culinary choices, complemented by a refreshing herbal tea corner and rich, aromatic coffee—ensuring a soothing moment before every journey.

SH Premium Lounge Tho Xuan is not just about comfort; it is a journey of emotions, where every waiting moment transforms into an unforgettable experience.