Voucher Usage Regulations

• Lounge Access Duration: Maximum 3 hours before the original departure time.
• Single-Use, One Person Only: Each voucher is valid for one person and can be used only once.
• The voucher is non-refundable and cannot be exchanged for cash in any form.
• Adult Voucher: Grants one-time lounge access or extended stay (up to 3 hours) for travelers aged 12 and above.
• Child Voucher: Grants one-time lounge access or extended stay (up to 3 hours) for children.

Accompanying Child Policy

• Complimentary access for up to two children under 5 years old per accompanying adult.
• The third child under 5 years old and children aged 5 to 12 years old are subject to a 50% surcharge of the listed price per child.
• Passengers aged 12 and above are charged as adults.

Extended Stay Policy

• Every additional 3 hours is considered one extra time block ("Block").
• Any additional time under 3 hours is rounded up to 1 full Block.
• Extended stay fee: 50% of the standard rate per guest per Block.

Lounge Check-in Process

Passengers must present a valid Voucher code and boarding pass to lounge staff for verification.
 
Additional Notes

• Each lounge offers unique facilities and services, and guests are required to comply with lounge regulations.
• Lounge staff reserve the right to deny entry in the following cases:
  • Failure to present a valid Voucher code
  • Non-compliance with lounge policies or engaging in disruptive behavior affecting other guests.
  • The lounge is fully occupied at the time of arrival.

SH Premium Lounge Buon Ma Thuot – Where your journey begins with the spirit of the Highlands

SH Premium Lounge Buon Ma Thuot is more than just a lounge—it is a story of the Central Highlands, told through space, scent, and sensation. Here, amidst the rush of travel, guests are invited to touch the soul of the great highlands and embrace the essence of this land. Step inside, and a miniature Buon Ma Thuot unfolds before you—the rich, earthy browns of wood, the deep orange hues of basalt soil, and the bold, intoxicating aroma of coffee drifting through the air.

Inspired by the finest elements of the highlands, SH Premium Lounge Buon Ma Thuot is a harmonious blend of untamed natural beauty and the traditional architecture of the Ede people’s communal longhouses. Sunlight filters through expansive glass windows, leading the eye towards the horizon, where planes gracefully take flight against the vast, windswept sky of Buon Ma Thuot.

Beyond its captivating aesthetics, the lounge is designed to cherish every moment of relaxation. Guests can retreat into private resting areas with plush reclining seats or indulge in a diverse buffet, where every dish is crafted with meticulous care to offer ultimate comfort. The culinary experience seamlessly blends local flavors with international delights, catering to even the most discerning palates.

And yet, the most unforgettable experience of all is the moment you lift a cup of Buon Ma Thuot’s legendary coffee -taking a slow sip, letting the warmth settle, and savoring the taste of sunlight, wind, and the untamed spirit of the highlands on your tongue. It is not just a drink; it is the soul of this land, a lingering memory that follows travelers long after they leave, whispering a quiet promise of return.