Voucher Usage Regulations

• Lounge Access Duration: Maximum 3 hours before the original departure time.
• Single-Use, One Person Only: Each voucher is valid for one person and can be used only once.
• Non-Exchangeable: Vouchers cannot be converted into cash under any circumstances.
• Adult Voucher: Grants one-time lounge access or extended stay (up to 3 hours) for travelers aged 12 and above.
• Child Voucher: Grants one-time lounge access or extended stay (up to 3 hours) for children.

Accompanying Child Policy

• Complimentary access for up to two children under 5 years old per accompanying adult.
• The third child under 5 years old and children aged 5 to 12 years old are subject to a 50% surcharge of the listed price per child.
• Passengers aged 12 and above are charged as adults.

Extended Stay Policy

• Every additional 3 hours is considered one extra time block ("Block").
• Any additional time under 3 hours is rounded up to 1 full Block.
• Extended stay fee: 50% of the standard rate per guest per Block.

Lounge Check-in Process

Passengers must present a valid Voucher code and boarding pass to lounge staff for verification.
 
Additional Notes

• Each lounge offers unique facilities and services, and guests are required to comply with lounge regulations.
• Lounge staff reserve the right to deny entry in the following cases:
  • Failure to present a valid Voucher code
  • Non-compliance with lounge policies or engaging in disruptive behavior affecting other guests.
  • The lounge is fully occupied at the time of arrival.

SH Premium Lounge Phu Bai – Embracing the Soul of the Perfume River, A Pause in the Imperial City

Amidst the poetic charm of Hue, SH Premium Lounge Phu Bai stands as an elegant retreat where the grandeur of the imperial past harmonizes with modern sophistication. The moment travelers step inside, they are captivated by a spacious, refined ambiance adorned in soft ivory and cream hues. Every detail is a tribute to Hue’s rich heritage—the iconic conical "Poem" hats, the vibrant Phap Lam enamel motifs once cherished by the Nguyen Dynasty—all meticulously curated to evoke the timeless soul of the ancient capital. From within the lounge, guests can witness the breathtaking spectacle of the sun setting over the horizon, a serene and unforgettable moment unique to SH Premium Lounge Phu Bai.

More than just a luxurious space, SH Premium Lounge Phu Bai offers a sanctuary of comfort before every journey. Plush reclining chairs, private workstations with high-speed Wi-Fi, and automated massage chairs are thoughtfully arranged to ensure ultimate relaxation. For those seeking solitude, a quiet reading nook with premium newspapers and lifestyle magazines provides a peaceful escape. Meanwhile, guests longing for pure tranquility can simply unwind, letting the gentle melodies and warm, ambient lighting transport them into a world of serenity and poetry.

Yet, what truly elevates the SH Premium Lounge Phu Bai experience is its culinary artistry, steeped in the essence of Hue. A delicate cup of imperial tea, a bold and aromatic Vietnamese coffee, or an exquisite selection of Hue’s signature delicacies—each dish is crafted with meticulous care, ensuring that every pause is not just a moment of respite, but a journey of taste and tradition.

Every detail, from the thoughtful design of the space to the impeccable hospitality, is curated to provide a luxurious yet intimate experience—where waiting is not merely a stop, but a moment to be savored.
Amidst the rush of travel, SH Premium Lounge Phu Bai invites guests to pause, embrace the rhythm of Hue, and soak in the tranquility of the Perfume River. And when it is time to depart, a lingering sense of gentle nostalgia remains—like an unspoken promise of return.