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SH Elite Infinity 10 uses

4.7

 

(100 reviews) |

 

Sold 1k+

Highlights

• Available Locations:

1.     SH Elite Lounge Hanoi (Domestic Departures, Noi Bai International Airport)

2.     SH Elite Lounge Tan Son Nhat (Domestic Departures T3, Tan Son Nhat International Airport)

• Operating hours: 05:00 – 21:00

• Exclusive ground experience: SH Elite Infinity elevates your airport journey, streamlining every procedure while ensuring every moment is meticulously cared for, from the moment you step into the terminal to the moment you reach your departure gate.

• Comprehensive personalized service: The SH Elite team proactively contacts guests before the flight, provides attentive reception, guides them through check-in counters, priority security screening, and accompanies them to the lounge, ensuring every passenger feels secure, valued, and treated as a distinguished guest.

• Luxurious signature spaces: At SH Elite Lounge, modern elegance blends seamlessly with subtle traditional touches, creating a serene, sophisticated, and inspiring environment - perfect for resting, working, or meeting business partners in absolute privacy.

• Curated culinary & Refined taste experiences: From freshly prepared à-la-carte menus to fine wines, afternoon teas, and handcrafted coffee, every detail is designed to awaken and delight the refined senses of our guests.

• Parallel privileges: SH Elite Infinity members may simultaneously enjoy amenities and dining at SH Premium Lounge within the airport, expanding options for relaxation and gourmet experiences.

• A Symbol of refined style: More than a service, SH Elite Infinity is the art of journey enjoyment, where priority meets elegance, and every flight begins with a fully immersive and memorable experience.

Location
  • SH Elite Lounge Tan Son Nhat - SH Elite Lounge
  • SH Elite Lounge Ha Noi - SH Elite Hanoi
  • SH Elite Service Ha Noi - Personalized Welcome & Assistance
  • SH Elite Service Tan Son Nhat - Personalized Welcome & Assistance
Map
Important Notes

1.     Combo Usage Regulations:

• Each SH Elite Infinity combo is valid for 12 months from the date of issuance and may be extended once for an additional 6 months before the combo expires.
• Combos are managed and accessed via the Airport Connects Pass (ACP) account on the Airport Connects website or mobile application.
• Service bookings should be made in advance through the Airport Connects 24/7 Customer Service Hotline: 0966 028 802.

2.     Usage Deduction Rules:

·        Full service (Fast track + Lounge access):

o   Adults: deduct 1 Fast Track + 1 Lounge access.

o   Children: deduct 1 Fast Track + 1 Lounge access.

·        Partial Service (Fast Track or Lounge Access only):

o   Adults: deduct 1 Fast Track or 1 Lounge access.

o   Children: deduct 1 Fast Track or 1 Lounge access.

·        Extended lounge time:

o   Adults: deduct 1 Lounge access.

o   Children: deduct 1 Lounge access.

3.     Accompanying children policy:

• Each adult may bring one child under 2 years old for free.
• For children aged 2 and above, or a second accompanying child, adult rates apply.

4.     Service Cancellation Policy:

• For bookings of fewer than 5 guests: free cancellation is allowed with no deduction of combo visits.
• For bookings of 5 guests or more:

-        Free cancellation is allowed with no deduction if canceled before 17:00 on the day prior to the service.

-        If canceled after 17:00 on the day prior or on the day of service, 1 visit will be deducted per 5 guests; remaining guests fewer than 5 will not incur a deduction.

The Lounge

SH Elite Infinity (SHEI) is a privilege package crafted for frequent travelers, granting access to the prestigious SH Elite services at Vietnam’s two largest airports: Noi Bai (Domestic Terminal T1) and Tan Son Nhat (Domestic Terminal T3).

Thoughtfully tailored with flexible 5/10/20-visit combos, SH Elite Infinity allows customers to enjoy a luxurious travel experience with greater cost efficiency compared to purchasing single-use passes.

The SH Elite Infinity package is available in two forms:
• Identified Combo: Registered under the customer’s name, ensuring exclusive usage rights and the option to invite accompanying guests.
• Flexible Combo: Designed for easy gifting or sharing with others.

Each combo is valid for 12 months from the date of issuance and may be extended once for an additional 6 months, provided the renewal request is made before the expiry date and unused visits remain.

SH Elite Infinity - Where Priority meets Elegance

Reviews

4.7/5

Based on 100 reviews

John Smith

21/03/2025

4.9 |

Great experience

My flight to Da Nang was delayed, and the airport was too crowded. I called the Airport Connects hotline, and they quickly helped me purchase a voucher for SH Premium Lounge at Noi Bai. The process was fast, convenient, and seamless. The lounge was a perfect place to relax - comfortable seating, great food, and incredibly supportive staff. It made my wait much more enjoyable!
Shay Mai

19/03/2025

4.9 |

Great experience

No more overpriced airport food or fighting for a charging spot. This lounge has it all!
Harvey

19/03/2025

4.9 |

Great experience

Big, soft chairs, air-conditioning, and no crowds. Such a great place to relax before the flight.
Ken Le

19/03/2025

4.8 |

Great experience

The staff here are top-notch—friendly, helpful, and always smiling.
Maikka

16/03/2025

4.7 |

Great experience

I love how spacious and peaceful this lounge is. No noisy announcements, just pure relaxation.
Chris Vu

15/03/2025

4.9 |

Great experience

Such a great way to start the journey with fullfilled experience. Everything was perfect, from the seats to the food. It was easy and flexible to book a lounge. The staff were very supportive. Love the way they take care me when they know it was my first time being in Vietnam. They recommend me lots of interesting things to explore! Will try another lounges next time!
Adam Nguyen

09/03/2025

4.7 |

Great experience

You can tell the staff really care. They check in on you without being pushy. Love it!
Wendy

19/02/2025

4.9 |

Great experience

Thought it’d be complicated, but nope, couldn't be easier. Just scan, enter, and relax.
George

19/02/2025

4.7 |

Great experience

It’s quiet, comfy, and feels like a different world!
Bella

17/02/2025

4.8 |

Great experience

Fast check-in, polite staff, and they even remember returning guests. Feels like home!
Sun Hoang

19/01/2025

4.7 |

Great experience

Super friendly staff who actually seem happy to help. Feels like first-class service!
Jay Chau

19/11/2024

4.7 |

Great experience

Free drinks, good snacks, and a comfy seat. The best pre-flight ritual!

From 11,280,000 VND per combo

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